Historic listings are archived listings which have been provided to us by estate agents and then moved to the House prices section under the Property timeline heading on a Property Details Page. This happens once the live listing has been marked as Sold/Let by the marketing agent and archived.
- What do I do if I want this information removed?
The complete 'For sale' and/or 'To rent' historical information can be removed as a whole, this includes all photos and descriptions. All you need to do is send a request to our dedicated Customer Support Team. You can either email email@example.com, or, click Submit a request below and complete the contact form. Please note that while we can remove historic listings, we do not remove any sold price information.
The history will be removed within 48 hours of us responding to you.
- I have another property's history attached to my property, how did this happen?
Sometimes an error can occur when another properties historic listing is incorrectly linked to a different properties details. This happens because of a mismatch of address data. If you believe this has happened to your property, please contact our Customer Support Team. You can either email firstname.lastname@example.org, or, click Submit a request below and complete the contact form.
They will remove the information within 48 hours.
- Can I keep the pictures but remove the description?
Unfortunately, as the listing has been provided to us via an estate agent, we are unable to alter the information that has been uploaded by them. However, the historical listing can be removed as a whole. We cannot keep pictures uploaded without the description and vice versa.
- Can you remove the pictures of my property as it's no longer for sale?
There may be photos of your property displayed within the Property Details Page, which is accessed from the House prices section. This'll be from when your property details were previously on our site, (a historical listing) and they'll be available so users have access to more information. If you would like them removed, please get in touch with Customer Support. You can either email email@example.com, or, click Submit a request below and complete the contact form.
They will remove the photos within 48 hours.
- Can you send me a copy of my historical listing?
As this information has been provided to us by the marketing agent, we are not the copyright holder and therefore do not have the rights to distribute the listing. However, you may get in touch with the marketing agent who was advertising the property on our portal at the time and ask them for further information regarding the old advert and the pictures.