You can receive email alerts (search alerts) by email, or, push notification, to keep up to date with properties coming on the market which might interest you, and that match your search criteria.
Similarly, saved searches can also be configured to ensure you receive email alerts or instant push notifications, for when there are new properties in the UK that match your search criteria.
They can both be edited on the website and app, however, push notifications can only be managed through the app.
Note
To run or edit an email alert or saved search, you will need to be signed into Zoopla
- Visit www.zoopla.co.uk
- Click Sign in
- Enter your login credentials and click Sign in
- Click Account
- Click Searches and alerts
- In the Saved searches and alerts section:
- To change the frequency you receive a search or alert, locate the relevant one and click the Frequency dropdown menu. Any changes automatically save
- To run any of your saved searches or alert criteria, in the Actions column, click View
If you want to update any of your existing alerts or saved searches, i.e. adjust the number of Bedrooms or the Price range:
- In the Saved searches and alerts section, click View in the Actions column alongside the one you want to update
- Update your search requirements as necessary, i.e. adjust the number of Bedrooms or the Price range
- Alternatively, click Filters to further refine your search, and then click Update results
- Click Search
- From the top right of your search results, now that you've made amendments to your search alert, you can either click Update to update your existing alert with your new requirements, or, click Save as new search to save your new requirements as a new, additional search alert
If you want to delete an alert or saved search:
- In the Saved searches and alerts section, locate the search or alert you want to delete
- In the Actions column, click Delete
Warning
Deleted alerts and searches cannot be recovered. Ensure you are deleting the correct one(s)
If you have created an email alert but haven't received an email:
- Check your email providers junk or spam folder to see if it's there
- Check that your email provider is not blocking our email address
If you still aren't receiving your alerts, please contact Customer Support. Click Chat below and the virtual assistant will assist you. Please let us know the device, browser and operating system you are using and we will investigate further.
Note
To run or edit an email alert or saved search, you will need to be signed into Zoopla
- Visit www.zoopla.co.uk
- Tap Sign in
- Enter your login credentials and tap Sign in
- Tap Menu
- Tap Account
- Tap Searches and alerts
- In the Saved searches and alerts section:
- To edit a search or alert, locate the relevant one and tap the radial button to the right. Then, tap Edit
- Change the name of the search and the alert frequency as required
- Tap Save search
- To run any of your saved searches or alert criteria, tap the relevant one
If you want to delete an alert or saved search:
- In the Saved searches and alerts section, locate the search or alert you want to delete and tap the radial button to the right. Then, tap Delete search
Warning
Deleted alerts and searches cannot be recovered. Ensure you are deleting the correct one(s)
If you have created an email alert but haven't received an email:
- Check your email providers junk or spam folder to see if it's there
- Check that your email provider is not blocking our email address
If you still aren't receiving your alerts, please contact Customer Support. Tap Chat below and the virtual assistant will assist you. Please let us know the device, browser and operating system you are using and we will investigate further.
On the app, email alerts (search alerts) can only be created via the process of saving a search. As such, they are managed together.
If you want to run any of your saved searches:
- Open the Zoopla app on your preferred device
- Tap Search in the app navigation bar
- Your Saved searches will be listed above any of your Recent searches. Tap on one of your Saved searches to run it
To edit an email alert (search alert) or saved search:
- Open the Zoopla app on your preferred device
- Tap Search in the app navigation bar
- Your Saved searches will be listed above any of your Recent searches. Tap the bell icon alongside the relevant saved search to edit it
- Toggle on/off Push notifications and Email notifications depending on whether you want to be notified for when a property that matches your search criteria is listed
- If Email notifications is toggled on, you can set the frequency of your email alerts
- Tap Save my preferences
- Tap Search in the app navigation bar
- Your Saved searches will be listed above any of your Recent searches. Tap ... (three dots) below the relevant search alert you wish to delete
- Tap Delete search to delete the saved search (and alert)
Warning
Deleted alerts and searches cannot be recovered. Ensure you are deleting the correct one(s)
If you have created an email alert but haven't received an email:
- Check your email providers junk or spam folder to see if it's there
- Check that your email provider is not blocking our email address
If you still aren't receiving your alerts, please contact Customer Support. Tap Chat below and the virtual assistant will assist you. Please let us know the device, browser and operating system you are using and we will investigate further.
