Your online safety is important and it's vital that you ensure your password, or passphrase, is secure.
What makes a good password?
We suggest using a password that is easy to remember but difficult to guess. For example, three random words plus a number and symbol, something like ThursdayHouseGreen15!. Plus, you can save your passwords in your browser (Google Chrome, Safari etc) to ensure you don’t forget them.
How do I update my password?
- Visit www.zoopla.co.uk
- Click Sign in
- Enter your login credentials and click Sign in
- Click Account
- Click Settings
- Alongside Password, click Change
- Type in your Current password and then enter your New password, and then re-type it to confirm it. Then, click Change password
We will never ask you to reveal your My Home or Zoopla account password.
If you receive any unsolicited contact by phone, email, SMS or other means purporting to be from Zoopla and asking you to provide or confirm passwords or any other personal information, please do not share these.
You can contact us independently via our "Chat" function so we can review the request and advise you on any next steps.
For more information regarding staying safe online check the Trust and Safety section of our Help Centre.