How do I unsubscribe from emails?

How companies can communicate with you and why is a personal preference. Many companies hide their email preferences section but you can choose how Zoopla can communicate with you from your own profile.

   Web (Desktop)     Web (Mobile)

If you wish to unsubscribe from general marketing emails and stop some or all emails received from Zoopla, you can do so from within your Email preferences.

  1. Visit
  2. Click Sign in 
  3. Enter your login credentials and click Sign in  
  4. Click Account
  5. Click Settings
  6. Click Email preferences
  7. Click Yes or No next to the relevant email type to toggle whether to receive them or not. Your email preferences will update immediately

Below, you have the option to Unsubscribe from all marketing emails and Stop all property alerts. This will not remove your Zoopla account.  



Whilst you'll no longer receive general marketing emails, you may still receive emails relating to properties coming on to the market if you've got property alerts set up, or for properties that you're tracking.

If you wish to not receive these too:

  1. Click Account
  2. Click Searches and alerts
  3. In the Saved searches and alerts section, alongside your alerts, click the Frequency dropdown menu and change the frequency to No email alerts. Any changes automatically save
    1. Alternatively, to delete an alert or saved search, locate the search or alert you want to delete and within the Actions column, click Delete
  4. Then, click Saved on the main navigation bar
  5. Click the Tracked properties tab
  6. Within each of your tracked properties, click the bell icon to turn off email updates


  • All emails sent by Zoopla include unsubscribe options as well
  • You can only unsubscribe on the website, not the Zoopla app